Deleting your account and data
You can permanently delete your account and data from inside Orto. Here is what gets removed, and the one thing to do first if you own a team.
Tom Jordan
Last Update sehari yang lalu
You can delete your Orto account at any time, right from the app.
How to delete your account
- Open Settings.
- Scroll down and tap Delete account.
- Confirm.
What gets deleted
Deleting your account is permanent. It removes your profile and everything tied to it, including your saved garage vehicles and any plate or camera photos, your lookup history, reminders, saved reports and share links, notifications, and your subscription records on our side. Storage files such as your avatar and vehicle photos are deleted too.
If you own a team
If your account owns a Dealer team that still has other members, deletion is blocked so the team is not pulled out from under them. You will see a message asking you to remove the other members, or hand off ownership of the team, first. Once you are the only one left, you can delete.
Canceling is not the same as deleting
- Canceling your subscription stops future billing but keeps your account and saved vehicles. Cancel through your app store (see "How to cancel your subscription").
- Deleting your account removes everything. If you have an active subscription, cancel it in your app store as well, since your subscription is billed there.
Data retention. After deletion we may keep limited records for a short period as described in our Privacy Policy (for example, to meet legal and security obligations), then remove them.